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[Column 2023 Vol. 5] The Future Brought by Ski Data 1/2

[Part 1] What are the innovative technologies driving a future-oriented "customer journey" with innovative entry and exit management solutions?

The future brought by SkiData LLC, the global leader in entry and exit management, ticket sales management, and visitor management solutions. In recent years, leisure activities and large events that had been suspended or restricted due to the spread of infectious diseases are making a comeback, along with the resumption of accepting foreign tourists visiting Japan, leading to a revival of active human movement. In this social context, what are the points that contribute not only to the digitalization of operations and improvement of convenience but also to increased customer satisfaction and revenue? We spoke with Mr. Lukas Daxer, Area Manager at SkiData LLC, a top manufacturer of safe and high-quality entry and exit systems for ski resorts, leisure facilities, stadiums, and airports around the world, about the background of their entry into the Japanese market and the various benefits of data utilization. ● World-standard solutions supporting the "entrance" of hospitality ● The advantages of providing a total solution of hardware and software ● Leading the "customer journey" in line with the times ● Solving immediate challenges leads to increased revenue ● Pursuing profit while contributing to society as two wheels of the same vehicle

  • Entrance and exit control system

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SKIDATA at a glance

The SKIDATA Group is an international leader in access management solutions.

SKIDATA's solutions have been implemented in over 10,000 facilities, including ski resorts, stadiums, theme parks, amusement parks, and major airports in more than 100 countries worldwide. With a reliable management system, they support safe access control for people and vehicles. SKIDATA focuses on providing intuitive, user-friendly, and secure solutions, contributing to the efficiency of facility operations and maximizing revenue with their high cost-performance. Key benefits of implementing the SKIDATA access control system: ● Diversification of ticket sales methods through integration with external ticketing data ● Direct entry is realized, eliminating the need for exchange procedures at ticket counters ● NFC tickets reduce the risk of counterfeiting and resale ● Paperless tickets and ticketless options save paper resources and reduce the risk of forgetting tickets ● Customer demographic analysis based on collected data enhances facility services and increases repeat customers ● Real-time monitoring of entry status allows for flexible staff allocation adjustments and optimization based on entry conditions ● Elimination of simple tasks such as ticket validation and headcount improves labor efficiency and entry efficiency ● Minimization of health risks through contactless entry

  • Entrance and exit control system

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